InWorldz

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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Sun Oct 16, 2016 1:33 am 
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Joined: Thu Oct 20, 2011 3:41 am
Posts: 2392
Region Dolphin Cay was down when I logged on rapidly this Sunday morning my time.
Around 12 AM IWT. Grey on minimap confirmed, and I could not tp to it (how I found out).

I did restart it. Took some time and it appeared. Only to go down again!
I waited and while I did type this it came back again but could not walk in it or tp to it. Viewer considering it has down while it is visible...

It now appears bordered red on minimap. And "land parcel not found" comes up when clicking it on big map! (wth?)

I have to take the RL road and will be on-line later.
Will check again but pls have a look at this when yu can. Not normal.


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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Sun Oct 16, 2016 2:05 am 
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Joined: Mon Jun 07, 2010 7:07 pm
Posts: 7936
Location: Nova Scotia, Canada
Judy, there is a system problem, a resource shortage, on the machine with that region (and several others). They are all temporarily down while we increase the capacity. Hope to have the regions back up again soon.


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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Sun Oct 16, 2016 2:15 am 
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Joined: Mon Jun 07, 2010 7:07 pm
Posts: 7936
Location: Nova Scotia, Canada
All of the affected regions are restarting now, most are up again. That includes Dolphin Cay, which is also back up.


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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Sun Oct 16, 2016 12:04 pm 
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Joined: Thu Oct 20, 2011 3:41 am
Posts: 2392
Ty Jim did go check and all seems ok. All very slow to rezz even at 128DD but I'm on the move and with a very bad wi-fi connection here. Will recheck when at home on ADSL possibly on Thursday.

Not a "rich" region, only 1345 prims on region out of 12000 (Sunny's memorial). So certainly not that that did trigger a resource shortage. Was this more like a cloud allocation issue, or to many new regions on a server, sending existing down? I'd like to understand better what did happen.

I just noted also that this region has no backup for 14 and 15/11 while all others have backup up to today 16/11. This did happen before on another region of mine and Maitai did fix it after I did enter a ticket.

Edited: I just crashed attempting a teleport from Dolphin Cay to Tupaia, but has I said not best network conditions here anyway. Will recheck after move in RL I'm helping with. Pure hell under the rain tomorrow...


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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Sun Oct 16, 2016 1:29 pm 
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Joined: Mon Jun 07, 2010 7:07 pm
Posts: 7936
Location: Nova Scotia, Canada
Judy, it was a disk space issue; some of the machines have been engineered a bit too tight and needed to be expanded. That's why the backups failed as well, because they are created locally first and then moved to storage.


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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Sat Oct 22, 2016 7:18 am 
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Joined: Tue Aug 16, 2011 2:24 pm
Posts: 244
Can someone kick Pelican Reach please gone down and won't restart from the web.

Cheers Cherry



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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Sat Oct 22, 2016 10:14 am 

Joined: Mon Jan 03, 2011 10:32 pm
Posts: 1104
I was able to TP to Pelican Reach. Please let me know if you are still having problems.

CherryBomb wrote:
Can someone kick Pelican Reach please gone down and won't restart from the web.

Cheers Cherry


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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Thu Oct 27, 2016 11:12 pm 
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Joined: Mon Jun 07, 2010 7:07 pm
Posts: 7936
Location: Nova Scotia, Canada
The scheduled update to InWorldz Halcyon 0.9.29 R6136 region servers will begin shortly. These region upgrades will take about 9 hours to complete grid-wide. All regions should be back up and upgraded by about 8AM InWorldz time.

During this time, please refrain from reporting regions that are down unless they have been down or otherwise unavailable for at least 30 minutes.


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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Fri Oct 28, 2016 10:19 am 
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Joined: Mon Jun 07, 2010 7:07 pm
Posts: 7936
Location: Nova Scotia, Canada
The upgrade rollout of the InWorldz Halcyon 0.9.29 R6136 region servers has completed; feel free to once again report any regions that are down or otherwise unavailable as soon as you encounter them.

All regions should now be running InWorldz Halcyon Server 0.9.29 R6136.


Last edited by Jim Tarber on Fri Oct 28, 2016 1:57 pm, edited 1 time in total.

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 Post subject: Re: Post Your Region Down Notice HERE
PostPosted: Fri Oct 28, 2016 12:17 pm 
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Joined: Mon Jun 14, 2010 3:08 am
Posts: 5759
Location: Wales
Jim Tarber wrote:
The scheduled update to InWorldz Halcyon 0.9.29 R6136 region servers will begin shortly.
Jim Tarber wrote:
The unscheduled upgrade rollout of the InWorldz Halcyon 0.9.29 R6136 region servers has completed;

Was it actually scheduled, unscheduled, or two updates ?



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